Resident Portal

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How many properties does IPM currently have under management?

We have almost 500 units currently under management

How many actual managers does IPM have? What’s ratio of property managers to # of managed homes?

Our structure allows for optimal management with fewer PM’s. At this time, we are estimating 800-1000 units will require an additional PM. We currently have 2 licensed agents – 1 of which is the PM.

Does IPM manage multi family or just single family?

We currently manage both single family and multifamily properties. Current portfolio is split between MF & SF properties.

How long has IPM been in business?

We have been in business for a little over a year. Though the experience of the team and the owners of IPM well exceed 20 years combined PM, more than 30 combined in real estate.

What areas does IPM manage properties in?

We manage in the Greater Dayton area. Have properties from Northern Cincinnati through Butler County – clear north to Enon/Troy/Huber Heights. We would be interested in expanding depending on portfolio and location.

Are there team members on IPM that specialize in particular roles? Leasing? Maintenance and Repairs? Turning over properties? Legal/Notices/Evictions?

We have several personnel that are leaders in their specific roles, including: a leasing assistant, field coordinator, maintenance coordinator, resident relations manager, finance assistant, client & finance manager.

What’s process for handling service requests from tenants?

Residents call/text our 24hr service line or log in to their Resident Portal to report all work order concerns. From there, that service will troubleshoot the issue and coordinate maintenance techs/vendors as needed

Do we allow pets?

Some of our properties are pet friendly and some are not. This is property specific! Each listing will determine if it is pet friendly or not. You can also always call our Leasing Specialist and tell them you are looking for a pet friendly property and they can best assist you!

What are our lease terms?

We offer a 12 month minimum lease. However, after a lease has been fulfilled, we do send a renewal letter with the option of month to month.

Do we require Renters Insurance?

Yes, all residents are required to obtain and maintain renters insurance.

How do I pay rent?

Residents can pay rent through their resident portal.